Work @ EQHO

The heart of EQHO Group is built around one simple idea – customer service excellence

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Account Manager


Responsibilities:

  • Conduct presentations to the management and stakeholders of prospective clients.

  • Work with clients to solve problems and develop effective solutions that address business requirements, with a focus on process optimization and automation.

  • Prepare proposals that clearly present solutions to address client business requirements.

  • Coordinate the start-up of new projects with production staff, including engineering and project management

  • Develop an effective plan to grow new account revenue

  • Develop an account expansion (Channel and Direct) strategy to increase the average order size, the total order amount, and the use of services for existing MLV accounts

  • Work with Project Managers to develop a thorough understanding of past/ current projects and requirements

  • Identify problem accounts, evaluate solutions and provide a relevant course of action in line with EQHO policy.

  • Expand the number of contacts within each account.

  • Identify and eliminate accounts that do not fit with EQHO’s services.

  • Be the first escalation point for customer satisfaction issues.

  • Develop upselling and cross-selling ideas for existing accounts

 

Requirements:

  • Result orientated & high responsibility

  • Customer-focused approach (external & internal)

  • Presentation skills

  • Able to work under pressure

  • Willingness to learn new skills

  • Proactive

  • Fluent written and spoken English

  • Advanced PC knowledge

  • Know about Salesforce, CRM

  • Understanding the local Thai market and major industries

  • 5+ years corporate sales or consulting experience

  • 2+ years experience in the localization industry

  • Bachelor Degree in any field

 

A highly competitive remuneration package with fringe benefits will be offered to the successful candidate. If you are ready for the challenge, please send your resume in English stating full qualifications, experience, current remuneration and expected salary, together with a recent photograph.


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