EQHO receives certification for ISO 9001:2015, the global standard for quality management systems, and ISO 17100:2015, the benchmark of professionalism in the delivery of translation services
In its ongoing pursuit of excellence, localization company EQHO Globalization Pte. Ltd. has recently announced its recertification of ISO 9001:2015 and newly acquired ISO 17100:2015.
ISO 9001 represents the global standard for quality management systems and organizations in more than 170 countries, while ISO 17100 covers specific requirements for the processes, professional translation resources, and general principles that ensure the quality of multilingual documentation.
This achievement is also the first ISO 17100 certification awarded by the auditor, Intertek, and EQHO is the first company in Thailand to be certified for ISO 17100. Of particular note is that all three companies under EQHO Globalization have been certified:
EQHO Globalization Pte. Ltd. (Singapore)
Supaporn (Am) Petnil, EQHO’s Quality Management Representative (QMR), commented, “The criteria were a lot tougher this time. ISO 9001 required many improvements to our then-current business processes, with a special emphasis on risk management at every level, while for ISO 17100, we were in completely new territory – it was a first for us, a first for the auditor, and a first for Thailand!”
“Of course, the real value is not in achieving ever more awards and certifications. It’s really our customers who are the big winners! Delivering quality content, on-time and according to client expectations, is our real goal, and adhering to these ISO processes will help a lot in ensuring future success to all stakeholders.”
About EQHO Globalization Pte Ltd.
Headquartered in Raffles Place, Singapore, and with end-to-end production centers in Thailand and Laos, EQHO delivers complex, multi-discipline translation and multilingual voice services to global brand leaders, including 23 of the Forbes Top 30 companies. In 2016, EQHO’s team of 3,500 linguists translated 127 million words into 65 languages and delivered 113,000 minutes of multilingual audio. EQHO is ISO 9001:2015 and ISO 17100:2015 certified by Intertek, and is recognized by the Common Sense Advisory as one of Asia’s fastest growing language service providers.